I have been obsessed with Thirty-One products for a few years now, and I love the styles and many of their patterns. The only downside is that the products are made in (sadly) China, and that strongly disappoints me (especially for the kinds of prices they charge). If Thirty-One was made here in the States, then they might would get more business and support. However, I own several Thirty-One items that have been really good (and still use them quite a bit). I especially love their zipper pouches (both small and large) and Large Utility Totes. A few of my items have developed flaws (two of my LUTs have cracks on the insides and a couple of my purses have zippers that have turned rusty-looking), but it's nothing very serious. That being said, I will continue to purchase from them. Just wish they made their products in the U.S.A....
I just had a party with Monica Nickerson in West Allis, WI. She was the nicest, quickest to respond ...and most helpful women ever! She brought so many fun things to the show and was interested in what we needed. The show was perfect getting us ready for the holidays. I received the order and everything was beautiful! I’ll definitely be hosting again with Monica, she’s delightful and the products are amazing! See More
I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product.
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy.
I just absolutely love this company and the products so much variety of choices they carry. The great opportunity that they give women to going to business for themselves. I am not a consultant or representative, but I met a wonderful couple of ladies at a friends house and purchased two items. The quality is immeasurable and I love that they even monogram. I've been anxious to get my items, but it seems to take a few weeks. I will say they don't charge your credit card until the items have been shipped. And I love my free gift, I received when I placed an order over $30. I found the price is very reasonable and will be using my tote and cute little backpack/purse for years to come!
I purchased a now discontinued bag only to have the nylon lining pull away from the zipper after only a few months. I later purchased the cross body bag to have the lining rip out in the same place in even less time. I did get the bag replaced to have the nylon lining rip out once again after less than 2 months. Obviously, the nylon lining is extremely cheap and continuing to replace the bag is not going to solve the issue.
I absolutely love Thirty-One Gifts! My consultant Jessica (from Sacramento, CA) is an amazing consultant and goes above and beyond to make her customers feel like family! I travel a lot and I am able to take my Away We Go Roller, ZipTop Utility Tote (with deluxe swap it pocket) and my Organizing Shoulder Bag for a 3-4 day trip and carry everything on the plane. I can't believe how organized I can be when traveling. I wish that the Away We Go roller was in the catalog to order as I receive so many compliments on it. My husband loves his Well Suited Garment Tote and it keeps his suit from wrinkling and fits perfectly on my Away We Go Roller for flying. Please keep up the amazing work and I look forward to doing more shopping and hosting a party with the upcoming fall catalog!!!