I purchased a soft thermal bag..after little / non heavy use several months later the liner ripped away from the stitching along the zipper. The company claimed to not be able to find my sale from the rep I purchased it from, and said they would not replace it, but offered me a coupon with a % off to purchase something else. REALLY? Why would I want to purchase another over priced cheap product? Even worse...the rep I did purchase it from, is willing to pay to have it resewn, and its not even her responsibility to fix this companies product! I was also told that if you purchase their products as a cash & carry item from a rep, they wont warranty that either! NOW...this company knows most of their reps, purchase products to sell at Vendor events. What a cheap way to get out of replacing cheaply made products..let a bunch of reps make you $$$ by selling your products, treat them bad, treat the people purchasing your products even worse. How long before you close your doors? SOON I hope, so you will quit cheating the consumer. https://i.pinimg.com/originals/00/d2/08/00d20800de6cdc32f650759333bf5fa0.jpg
I have 4 products that I have used intermittently. By no means were they used every day and by no means were they harshly used. One product was barely used. I now have 2 out of 4 products that are failing. The inside plasticy lining of my very small utility bag is cracking and disintegrating. Obviously a poor plastic material that does not hold up. Which is fine, then don't charge me a fortune if it is going to fall apart. I have an organizing tote with zipper, hardly used. Used it the most for one week at the beach. The entire seam has separated leaving a gapping hole in the bottom. The bag is useless now. Contacted customer service and was told only 90 days. Your products should be expected to hold up more than 90 days, especially for the price. Will not buy again. I have had LLBEAN and Lands End bags warrantied FOREVER and I have used Vera Bradley purses and bags, every single day for years with only wearing of the material noticed on the handle. Mind you, I said "wearing down" not completely falling apart or broken! This company is a cheap, trendy home party that makes very poor quality products that are sold at high prices so all the people in the chain can get their profit. Tupperware has full lifetime replacement for free!!! https://i.pinimg.com/originals/8d/43/c4/8d43c4aa2ac7616d205ebaebfa156219.png
A 2014 study of U.S. consumers found that the 28% of respondents who own of reusable bags forgot them on approximately 40% of their grocery trips and used them only about 15 times each before being discarded. About half of this group typically chose to use plastic bags over reusable ones, despite owning reusable bags and recognizing their benefits.[2] An increasing number of jurisdictions have mandated the phase-out of lightweight plastic bags to reduce land and ocean pollution. In order to provide an incentive for consumers to remember reusable bags more often these laws establish a minimum price for bags at checkout and require either paper, reusable fabric tote bags, or thick reusable plastic bags. https://i.pinimg.com/236x/6f/80/18/6f801801e945d56de2b2876e72c74771.jpg
×