I actually use this tote as a diaper bag, I have two children in diapers and it really works great for that. Aside from the way I use it, I think it's an over all great bag. A few issues: the elastic pockets on the sides seem to have lost their tension already, I don't put anything large or heavy in them to cause this, also the pocket in the back.. Wish it was larger, I don't really see the point of the zipper in the bottom of the pocket. The only other issue I have is the straps, wish they had some sort of padding on them, they tend to be a little hard on your hands if you're carrying anything heavy.
I have 4 products that I have used intermittently. By no means were they used every day and by no means were they harshly used. One product was barely used. I now have 2 out of 4 products that are failing. The inside plasticy lining of my very small utility bag is cracking and disintegrating. Obviously a poor plastic material that does not hold up. Which is fine, then don't charge me a fortune if it is going to fall apart. I have an organizing tote with zipper, hardly used. Used it the most for one week at the beach. The entire seam has separated leaving a gapping hole in the bottom. The bag is useless now. Contacted customer service and was told only 90 days. Your products should be expected to hold up more than 90 days, especially for the price. Will not buy again. I have had LLBEAN and Lands End bags warrantied FOREVER and I have used Vera Bradley purses and bags, every single day for years with only wearing of the material noticed on the handle. Mind you, I said "wearing down" not completely falling apart or broken! This company is a cheap, trendy home party that makes very poor quality products that are sold at high prices so all the people in the chain can get their profit. Tupperware has full lifetime replacement for free!!!
I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product.
Aubrey – I have two 31 Utility Totes, two bags from Amazon and one from Walmart. The bags from Amazon are cheaper than 31 bags but are every bit as good in terms of quality. Further, the Walmart bag cost the least but, in my opinion, is the best bag. The only downside is there aren’t many fabric choices. Also, I had another 31 bag that I bought as a work bag, it was expensive and it fell apart. I do like the 31 bags (I think the fabric is pretty) but I would rather save money.
Thanks for your wonderful feedback. Spring is in the air! This update includes the brand new spring theme as well as the new Switch game mode! Keep the great reviews coming. We've got some really cool features in store coming soon! ____________________________________________ Follow us online for news and sneak previews: Facebook.com/NorthSkyGames
I purchased a lunch thermal tote (playful parade pattern) and a zip-top organzing utility tote. I use the utility tote for carrying files and my laptop when I work in schools, but I use my lunch bag all the time! I get lots of compliments on it - instead of having my initials which is trendy right now, I got my name embroidered on it in Hot Pink. It's perfect for me... professional but fun. At first I thought it was too big, but now I love the size. I can carry lunch, dinner, and snacks in it and everything stays pretty cold because it's thermal. Just Awesome!