I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy.
I purchased 6 of the around town totes because I adored this particular bag. I used each one gently and when not I use I stored them in my closet I noticed the other day that every single strap piping has literally disintegrated! I cannot use these bags and because it has been some time since I've purchased them I am literally out $100's of dollars.
I absolutely love Thirty-One Gifts! My consultant Jessica (from Sacramento, CA) is an amazing consultant and goes above and beyond to make her customers feel like family! I travel a lot and I am able to take my Away We Go Roller, ZipTop Utility Tote (with deluxe swap it pocket) and my Organizing Shoulder Bag for a 3-4 day trip and carry everything on the plane. I can't believe how organized I can be when traveling. I wish that the Away We Go roller was in the catalog to order as I receive so many compliments on it. My husband loves his Well Suited Garment Tote and it keeps his suit from wrinkling and fits perfectly on my Away We Go Roller for flying. Please keep up the amazing work and I look forward to doing more shopping and hosting a party with the upcoming fall catalog!!!

I absolutely love Thirty-One Gifts! My consultant Jessica (from Sacramento, CA) is an amazing consultant and goes above and beyond to make her customers feel like family! I travel a lot and I am able to take my Away We Go Roller, ZipTop Utility Tote (with deluxe swap it pocket) and my Organizing Shoulder Bag for a 3-4 day trip and carry everything on the plane. I can't believe how organized I can be when traveling. I wish that the Away We Go roller was in the catalog to order as I receive so many compliments on it. My husband loves his Well Suited Garment Tote and it keeps his suit from wrinkling and fits perfectly on my Away We Go Roller for flying. Please keep up the amazing work and I look forward to doing more shopping and hosting a party with the upcoming fall catalog!!!
Though the faith-based theme and mottos are subtle, many consultants enjoy working with a home party sales company that shares their values. Thirty One Gifts supports women in their efforts to bring prosperity to their households. Through the Thirty One Gives charity branch of the organization, the company also gives back to their local Ohio community through donations, building houses for the needy, product donations and more. This commitment to improving the quality of life for those less fortunate falls in line with the sentiments expressed in proverb Thirty One, bolstering the strength and capability of a woman-owned company filled with motivated female consultants and employees.
2. To redeem this offer, Hostesses with a qualifying party of $600 or more may choose any Catalog, Seasonal Guide or online style for free. Includes personalization. Limit one per Hostess. Qualifying party sales exclude tax, shipping and all Hostess Rewards. Valid for qualifying party orders submitted February 1-28, 2019. Prior to tax and shipping. While supplies last. Customer Specials and Hostess Rewards cannot be combined.
Though the faith-based theme and mottos are subtle, many consultants enjoy working with a home party sales company that shares their values. Thirty One Gifts supports women in their efforts to bring prosperity to their households. Through the Thirty One Gives charity branch of the organization, the company also gives back to their local Ohio community through donations, building houses for the needy, product donations and more. This commitment to improving the quality of life for those less fortunate falls in line with the sentiments expressed in proverb Thirty One, bolstering the strength and capability of a woman-owned company filled with motivated female consultants and employees. 

I have been obsessed with Thirty-One products for a few years now, and I love the styles and many of their patterns. The only downside is that the products are made in (sadly) China, and that strongly disappoints me (especially for the kinds of prices they charge). If Thirty-One was made here in the States, then they might would get more business and support. However, I own several Thirty-One items that have been really good (and still use them quite a bit). I especially love their zipper pouches (both small and large) and Large Utility Totes. A few of my items have developed flaws (two of my LUTs have cracks on the insides and a couple of my purses have zippers that have turned rusty-looking), but it's nothing very serious. That being said, I will continue to purchase from them. Just wish they made their products in the U.S.A....
I came across your article today and I would like to know if you personlly have used both versions, the cheap and Thirty One? I’ve been with the company 6 years now and have to say every penny I’ve spent has been worth it. I still have the first two Large a Utility Totes I bought 6 years ago and use them. Just because it’s cheaper that doesn’t mean it is better. Thirty Ones products actually hold up pretty well. I admit like any other company we do have some problems from time to time but they are good at helping customers fix these issues. You have a 90 day warrrenty and sometimes even after that they help.
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I actually use this tote as a diaper bag, I have two children in diapers and it really works great for that. Aside from the way I use it, I think it's an over all great bag. A few issues: the elastic pockets on the sides seem to have lost their tension already, I don't put anything large or heavy in them to cause this, also the pocket in the back.. Wish it was larger, I don't really see the point of the zipper in the bottom of the pocket. The only other issue I have is the straps, wish they had some sort of padding on them, they tend to be a little hard on your hands if you're carrying anything heavy.
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1. Promotional offer valid February 1-28, 2019 only. Limited quantities available at promotional price. To redeem this promotional offer, Customers may choose the Large Utility Tote for $10, Stand Tall Insert for $18 or Mystery Bundle for $20 with every $35 spent. Prior to tax and shipping. No substitutions. While supplies last. Prices shown do not include personalization. Hostess Rewards not included. Customer Specials and Hostess Rewards cannot be combined. “Biggest LUT special" based on number of prints and products available.
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