I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product.
Thirty One Gifts is a direct sales company that offers beautifully patterned purses, totes and other organizational and home items, with most products able to be personalized through pattern choice and embroidered names and symbols. Individual commission-compensated consultants sell the company's products through fun parties held in the homes of hosts.