I purchased a soft thermal bag..after little / non heavy use several months later the liner ripped away from the stitching along the zipper. The company claimed to not be able to find my sale from the rep I purchased it from, and said they would not replace it, but offered me a coupon with a % off to purchase something else. REALLY? Why would I want to purchase another over priced cheap product? Even worse...the rep I did purchase it from, is willing to pay to have it resewn, and its not even her responsibility to fix this companies product! I was also told that if you purchase their products as a cash & carry item from a rep, they wont warranty that either! NOW...this company knows most of their reps, purchase products to sell at Vendor events. What a cheap way to get out of replacing cheaply made products..let a bunch of reps make you $$$ by selling your products, treat them bad, treat the people purchasing your products even worse. How long before you close your doors? SOON I hope, so you will quit cheating the consumer.
Monica and I used to teach together years ago so I was delighted that she wanted to become one of our sponsors. I first became acquainted with this company when I attended a Thirty-One party hosted by someone at our church. I was impressed with the quality of the products and bought the grandgirls the cutest cinch bags to put all their gear in when they go to the pool or the beach.
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy.

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Thirty One Gifts is a direct sales company that offers beautifully patterned purses, totes and other organizational and home items, with most products able to be personalized through pattern choice and embroidered names and symbols. Individual commission-compensated consultants sell the company's products through fun parties held in the homes of hosts.
Thirty One Gifts has affordable products for everyone, thanks to their large catalog. From small accessories like their $3 decorative nail file to the $60 large Elite Retro Metro bucket-style bag, there are several products at every price point. Thrifty shoppers are sure to love Thirty One Gifts' monthly customer specials and inexpensive organizational sets.
I am SO glad I found your site! I like Thirty -One and have purchased a couple items from them. Although I like the items they do seem a bit flimsy for the very expensive price you pay. Also, I was never impressed with the way my shipments would arrive….the boxes would always look like they have been kicked around a warehouse a few times! I was actually even considering becoming a consultant for this company but as I said I’m so thankful to have found your page. I absolutely LOVE Amazon, it is my go to and I am going to check out some of the totes, bags, etc there. THANK YOU!!!
Monica and I used to teach together years ago so I was delighted that she wanted to become one of our sponsors. I first became acquainted with this company when I attended a Thirty-One party hosted by someone at our church. I was impressed with the quality of the products and bought the grandgirls the cutest cinch bags to put all their gear in when they go to the pool or the beach.
I just bought a few new things from Thirty-One, and so far am very pleased with my purchases! The first thing I bought was a medium tote. It is well made, has a gorgeous pattern, and works great for holding sweaters in my closet! It can also hold a LOT of stuff if you needed to transport snacks, craft supplies, etc! The second thing I bought was the Thermal Tote in the cute Forest Friends pattern! I was a little worried this would be a little too small to fit a lot in it, but it has a ton of room to bring my lunch to work! I love it and it is so cute! I definitely recommend their products. Some of the totes can get a little expensive but sometimes they have sales or deals! 
I am SO glad I found your site! I like Thirty -One and have purchased a couple items from them. Although I like the items they do seem a bit flimsy for the very expensive price you pay. Also, I was never impressed with the way my shipments would arrive….the boxes would always look like they have been kicked around a warehouse a few times! I was actually even considering becoming a consultant for this company but as I said I’m so thankful to have found your page. I absolutely LOVE Amazon, it is my go to and I am going to check out some of the totes, bags, etc there. THANK YOU!!!
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