Working at 31 gifts I really was focused on my customers and the relationships with them. I did not work for 31 to promote or make a lot of money. I wanted to connect with people and help them in the way of customer service I hadn't previously experienced. I learned more about communication and the most rewarding part of the job was when a customer was completely satisfied and referred me as a consultant to a friend.
I have 4 kiddos and currently love the Harbor Side Tote (although the new satchel looks adorable too), from Vilah Bloom! I believe they are based out of Michigan and the company was very attentive when my latest shipment was late. It has a comfortable, detachable cross body option and lots of pockets inside and out. I too, have gone through a ton of diaper bags over the years as our needs have changed. I’m hoping I can use this one for a few more years, since it doesn’t really look like a diaper bag to me! https://i.pinimg.com/236x/3e/96/02/3e9602cc3a857f845f3076843545a1f8--insulated-bags-my-thirty-one.jpg