I have 4 products that I have used intermittently. By no means were they used every day and by no means were they harshly used. One product was barely used. I now have 2 out of 4 products that are failing. The inside plasticy lining of my very small utility bag is cracking and disintegrating. Obviously a poor plastic material that does not hold up. Which is fine, then don't charge me a fortune if it is going to fall apart. I have an organizing tote with zipper, hardly used. Used it the most for one week at the beach. The entire seam has separated leaving a gapping hole in the bottom. The bag is useless now. Contacted customer service and was told only 90 days. Your products should be expected to hold up more than 90 days, especially for the price. Will not buy again. I have had LLBEAN and Lands End bags warrantied FOREVER and I have used Vera Bradley purses and bags, every single day for years with only wearing of the material noticed on the handle. Mind you, I said "wearing down" not completely falling apart or broken! This company is a cheap, trendy home party that makes very poor quality products that are sold at high prices so all the people in the chain can get their profit. Tupperware has full lifetime replacement for free!!!
I am SO glad I found your site! I like Thirty -One and have purchased a couple items from them. Although I like the items they do seem a bit flimsy for the very expensive price you pay. Also, I was never impressed with the way my shipments would arrive….the boxes would always look like they have been kicked around a warehouse a few times! I was actually even considering becoming a consultant for this company but as I said I’m so thankful to have found your page. I absolutely LOVE Amazon, it is my go to and I am going to check out some of the totes, bags, etc there. THANK YOU!!!